Southwest Displays & Events
Buyer’s Terms and Conditions
Custom Built Properties
Any properties that are custom built for a specific customer, will be ineligible for a refund, or a return. Once the new build process has started, and supplies have been ordered, there will be no refunds granted for any reason. This also applies to custom components, any custom parts, or any custom graphics that are made specifically for a customer.
Buyer’s use of properties or any of its components in any public venue whatsoever certifies complete and unqualified acceptance of purchase, and relinquishes any right for inspection, claim, remedy, or return.
Buyer may choose to have Southwest Displays & Events manage shipping on its behalf, or alternatively, it may handle shipping arrangements on its own. Southwest Displays & Events has extensive experience in shipping and handling of exhibit booths, and is often able to acquire these services at significant discounts for its buyers. Southwest Displays & Events is willing to provide quotes for these services at no cost or obligation to Buyer.
Southwest Displays & Events may, at its sole discretion, begin charging storage fees for all client owned properties stored in our facilities. Insurance coverage for stored client properties is the responsibility of the client.
Southwest Displays & Events is never responsible for any collateral damage, resulting from a warehouse not releasing a booth, a delay in shipping, or any other issues that may arise. Although the buyer is protected as to the purchase of the booth or exhibit property, Southwest Displays & Events will never cover any other expenses, such as trade show fees, graphics expense, personnel expenses, any other related, or other unrelated expenses. Southwest Displays & Events is “only” responsible for the purchase price of the booth, and nothing else.
Payments on Custom Built Booths
Custom built booths shall require a non-refundable deposit of 75% in order to start the new build process. Once the build is completed, then the remaining balance owed shall be due, and payable, after the booth has returned from its trade show destination, net 30 days. The customer is welcome to either make an inspection at the warehouse, or request to have pictures of the booth sent to them. Upon final payment of the remaining balance owed on a custom build, the transaction is then considered approved, and completed. Once final payment is received on a custom built booth, the booth then cannot be returned for a refund for any reason. Any modifications requested on a custom built booth must be in writing, via return receipt email, and before the final payment is made.
Payments on Permanent Installations, Casework and 3rd Party Fabrication
Custom builds shall require a non-refundable deposit of 75% in order to start the new build process. Once the build is completed, then the remaining balance owed shall be due, and payable, after the build has shipped or installed, net 30 days. The customer is welcome to either make an inspection of the custom build, or request to have pictures of the build sent to them. Upon final payment of the remaining balance owed on a custom build, the transaction is then considered approved, and completed. Once final payment is received on a custom build, the properties then cannot be returned for a refund for any reason. Any modifications requested on a custom build must be in writing, via return receipt email, and before the final payment is made.
Any bad funds payments, which consist of either a bad check, a chargeback on a credit card, a faulty bank wire, or any other fraudulent method of payment will subject the bad payer to the following: Any and all legal fees, various collection costs, and other related charges. Bad payments are also considered a complete violation of this agreement and may result in other legal issues, and liabilities for the bad payer, depending upon the size of the bad payment.
Mediation and Arbitration
The parties will resolve all disputes arising under this agreement first by mediation, and then, if mediation fails, by arbitration under the rules of the American Arbitration Association. Arbitration shall take place in Carrollton, Texas, unless the parties unanimously agree on a different location. The arbitrator’s decision shall be final and binding on all parties
Successors and Assigns
This Agreement shall be binding on the parties, and on their parent companies, successors, and assigns, without regard to whether any instrument of succession or assignment expressly acknowledges such binding.
Purchaser agrees to indemnify Southwest Displays & Events against all losses, damages, claims, expenses, and attorneys’ fees incurred or suffered by Southwest Displays & Events because of any breach of this Agreement by Purchaser or its Representatives.
The laws of the State of Texas, county of Dallas, within the laws of the United States of America shall govern the terms, validity, interpretation, and performance of this Agreement. Purchaser consents to the exclusive jurisdiction of the state courts and the U.S. federal courts located there for any dispute arising out of this agreement.
Southwest Displays & Events may obtain, in addition to any other available legal remedies, such equitable relief as may be necessary to protect itself from any breach or threatened breach of confidentiality or exclusivity.
All notices with regard to this Agreement shall be printable and signed, and then sent to the last known addresses of the respective Parties via:
(a) U.S. certified mail, return receipt requested, or;
(b) Hand delivered to the respective Parties by official service, or;
(c) Imprinted with electronic signature, and electronically emailed to the respective parties, return receipt requested.
This Agreement supersedes all prior discussions, understandings, representations, and agreements on the subject matter thereof, whether written or oral. Only a further writing, duly executed by authorized representatives of both Parties, may modify or amend this Agreement.
If a court of competent jurisdiction holds any term or terms of this Agreement to be invalid or unenforceable, then this Agreement, including all of the remaining terms will remain in full force and effect as if such invalid or unenforceable term had never been included.
No Implied Waiver
Southwest Displays & Events’ failure to insist or enforce in any one or more instances upon strict performance by Purchaser of any of the terms of this Agreement shall not constitute a waiver of, or affect its right to avail itself of, such remedies as it may have for any subsequent breach of the terms of this Agreement.
The parties shall construe the headings contained in this Agreement as provided for convenience only and shall not use them to construe meaning or intent.